Terms Of Use

TERMS OF USE – EdFali

Last Updated: February 24, 2025

1. INTRODUCTION

1.1 Agreement to Terms

Welcome to EdFali! These Terms of Use (“Terms”) constitute a legally binding agreement between Tajir Global Limited, doing business as EdFali (“Company,” “we,” “us,” or “our”), a company registered in Hong Kong, and you (“User,” “you,” or “your”), whether personally or on behalf of an entity.

By accessing or using EdFali and any related websites, mobile applications, services, or other offerings (collectively, the “Services”), you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, you are expressly prohibited from using the Services, and you must discontinue use immediately.

We may revise these Terms at any time. If we make significant changes, we will notify you by posting the updated Terms on our website or by sending an email notification. The revised Terms will be effective as of the date specified in the update. By continuing to use EdFali after the changes take effect, you agree to be bound by the updated Terms.

1.2 About EdFali

EdFali is an e-commerce platform that enables users to buy and sell digital and physical products while supporting multiple payment methods for a seamless transaction experience. EdFali does not own, sell, or control any products listed on the platform. Instead, we provide a marketplace and facilitate transactions between buyers and sellers.

We do not guarantee the quality, legality, or authenticity of the products sold on the platform, nor do we take responsibility for the actions of buyers or sellers. Our role is limited to providing the technology and infrastructure that enable transactions between users.

1.3 Purpose of These Terms

These Terms are established to:

• Define the legal relationship between EdFali and its users (both buyers and sellers).

• Set forth the rules and guidelines governing the use of EdFali’s Services.

• Ensure compliance with applicable laws and regulations.

• Protect users from fraud, abuse, and unauthorized activities.

• Clarify policies regarding transactions, payments, refunds, and dispute resolution.

1.4 Contact Information

If you have any questions about these Terms or need to contact us for any reason, you can reach us through the following channels:

• Email: contact@edfali.com

• Registered Address:

Tajir Global Limited

Bayfield Building, 99 Hennessy Rd, Wan Chai, Hong Kong

We encourage users to contact us via email for faster support.

1.5 Amendments to the Terms

We reserve the right to update or modify these Terms at any time. Any modifications will be posted on the EdFali website, and we will make reasonable efforts to notify users via email or platform notifications. It is your responsibility to review these Terms periodically. Your continued use of the Services after the modifications take effect constitutes your acceptance of the updated Terms.

1.6 Eligibility and Restrictions

To use EdFali, you must meet the following eligibility requirements:

• You must be at least 18 years old or of legal age in your jurisdiction to form a binding contract.

• If you are registering on behalf of a company or entity, you represent that you have the legal authority to bind that entity to these Terms.

• You must not use EdFali if you have been previously suspended or banned from the platform.

• You agree to comply with all applicable laws and regulations when using EdFali’s Services.

1.7 Language and Governing Version

These Terms are written in English, and this version shall be the official governing version in case of any discrepancies between translations. If a translated version of these Terms conflicts with the English version, the English version will prevail.

2. DEFINITIONS

2.1 Key Terms Used in This Agreement

For the purpose of these Terms of Use, the following definitions apply:

• “EdFali” (“we,” “us,” “our”) – Refers to Tajir Global Limited, the company operating the EdFali platform, including its website, mobile applications, and associated services.

• “User” (“you,” “your”) – Any individual or entity that accesses, registers for, or uses the Services, including buyers, sellers, and visitors.

• “Services” – Any functionality, features, tools, or offerings provided by EdFali, including but not limited to the e-commerce marketplace, payment processing services, and any associated digital solutions.

• “Account” – A registered user profile on EdFali, required for accessing certain features, making transactions, and managing activities on the platform.

• “Buyer” – A user who purchases physical or digital products from sellers via EdFali.

• “Seller” – A user who lists, sells, and distributes products (both physical and digital) through EdFali.

• “Transaction” – Any sale or purchase of products or services that occurs through the platform between a buyer and a seller.

• “Payment Processor” – A third-party service provider integrated with EdFali to handle payment processing, settlement, and payouts for transactions.

• “Payout” – The process of transferring funds from EdFali to a seller’s bank account or preferred payment method after a transaction is completed and funds have been cleared.

• “Chargeback” – A dispute initiated by a buyer with their payment provider to reverse a completed transaction.

• “Dispute” – A formal complaint or conflict between a buyer and a seller, or between a user and EdFali, regarding a transaction, payment, or violation of policies.

• “Refund” – The process of returning funds to a buyer, either partially or in full, based on EdFali’s refund policies and seller agreements.

• “Prohibited Products & Services” – Items or services that are not allowed to be listed, sold, or promoted on EdFali due to legal, ethical, or compliance reasons.

• “User Content” – Any content, data, information, or materials that users submit, post, upload, or share on EdFali, including product listings, descriptions, reviews, and messages.

• “Intellectual Property” – All copyrights, trademarks, patents, and proprietary rights related to content, technology, and branding associated with EdFali.

• “Third-Party Service Provider” – Any external entity or company that provides services integrated into EdFali, such as payment gateways, logistics providers, fraud prevention tools, and advertising networks.

• “Force Majeure” – Any unforeseeable event beyond EdFali’s control, such as natural disasters, government actions, cyber-attacks, or global pandemics, that may disrupt service availability.

• “Governing Law” – The legal framework under which these Terms of Use are enforced, as determined by the jurisdiction of Hong Kong.

3. USER ELIGIBILITY & REGISTRATION

3.1 Eligibility to Use the Platform

To access and use EdFali, you must meet the following eligibility criteria:

• You must be at least 18 years old or the legal age of majority in your jurisdiction.

• You must not have been previously banned or restricted from using EdFali due to violations of these Terms.

• You must have the legal capacity to enter into a binding contract and comply with all applicable laws and regulations.

• If you are registering on behalf of a business or entity, you confirm that you have the legal authority to bind the company to these Terms.

We reserve the right to reject, suspend, or terminate accounts that do not meet these eligibility requirements.

3.2 Account Registration Requirements

To use certain features of EdFali, you must create an account by:

• Providing accurate, up-to-date, and complete information, including your full name, email address, business details (if applicable), and payment details.

• Agreeing to comply with EdFali’s terms, policies, and applicable laws.

• Completing any additional verification steps required by EdFali.

Failure to provide accurate information may result in account suspension or termination.

3.3 Account Verification and Approval Process

For security and compliance reasons, EdFali may require users to undergo an identity verification process before activating their accounts. This may include:

• Email and phone number verification.

• Identity verification (e.g., government-issued ID, passport, or business registration certificate).

• Payment method validation to confirm ownership of financial accounts.

We reserve the right to request additional information or reject applications if any provided information is found to be false, misleading, or incomplete.

3.4 Account Security and User Responsibilities

By registering for an EdFali account, you agree to:

• Keep your login credentials confidential and secure.

• Not share, sell, or transfer your account access to another person.

• Be responsible for all activities conducted under your account, whether authorized or not.

• Notify EdFali immediately if you suspect unauthorized access, security breaches, or fraudulent activity.

EdFali will not be liable for any loss or damage resulting from your failure to maintain account security.

3.5 Multiple Accounts & Account Restrictions

• Each user is allowed only one account unless otherwise authorized by EdFali in writing.

• Registering multiple accounts for fraudulent activities, circumventing platform restrictions, or manipulating transactions is strictly prohibited.

• If a user is found to be controlling multiple accounts, EdFali reserves the right to:

• Suspend or terminate duplicate accounts.

• Restrict access to certain platform features.

• Block or withhold funds associated with fraudulent accounts.

3.6 Account Termination, Suspension, and Appeal Process

EdFali reserves the right to suspend, restrict, or terminate user accounts under the following circumstances:

• Violation of these Terms or any applicable laws.

• Fraudulent, deceptive, or illegal activities detected on the account.

• Failure to provide required verification documents.

• Excessive chargebacks, disputes, or complaints from buyers or sellers.

• Security breaches or unauthorized access attempts.

Appeal Process:

If your account is suspended or terminated, you may:

1. Contact EdFali support within 7 days of suspension.

2. Provide relevant documents or evidence to support your appeal.

3. Await a review process, which may take up to 14 business days.

EdFali’s decision on account reinstatement is final and at its sole discretion.

4. SERVICES OVERVIEW

4.1 Nature of Services Provided

EdFali is an e-commerce platform that enables users to sell and purchase digital and physical products through a secure and streamlined online marketplace. Our platform provides:

• Merchant tools for listing, managing, and selling products.

• Payment processing solutions to facilitate transactions between buyers and sellers.

• Order management and transaction tracking for seamless fulfillment.

• Security measures and fraud prevention to ensure a safe trading environment.

EdFali does not own, manufacture, store, or ship products; it solely provides the platform and tools to facilitate transactions.

4.2 Role of EdFali in Transactions

• EdFali is not a party to transactions between buyers and sellers.

• We do not guarantee product quality, authenticity, legality, or delivery.

• We do not act as an agent for buyers or sellers.

• Disputes regarding product quality, delivery, or refunds must be resolved directly between the buyer and seller, except where EdFali’s intervention is explicitly required under our Dispute Resolution Policy.

Our role is limited to providing:

✔ A marketplace infrastructure for digital and physical product sales.

✔ Secure payment processing to facilitate transactions.

✔ Platform support for merchants and buyers.

4.3 Service Availability and Limitations

EdFali aims to provide continuous, uninterrupted access to the platform, but we cannot guarantee:

• 100% uptime or availability due to maintenance, technical issues, or external factors.

• Uninterrupted service in cases of force majeure events (e.g., cyberattacks, natural disasters, government actions).

• Access to all features in certain countries or jurisdictions due to regulatory restrictions.

EdFali reserves the right to:

✔ Limit or restrict access to specific features.

✔ Suspend or discontinue parts of the service at our discretion.

4.4 Modifications and Updates to Services

We may modify, enhance, or discontinue certain platform features at any time without prior notice, including but not limited to:

• Introducing new functionalities to improve user experience.

• Removing outdated or underused features.

• Updating payment processing methods for compliance and efficiency.

Users will be notified of significant changes via email or platform announcements, and continued use of the platform after modifications implies acceptance of the updated terms.

4.5 Third-Party Service Providers

To ensure efficient service delivery, EdFali partners with third-party providers for:

• Payment processing (e.g., Visa, Mastercard, PayPal, Apple Pay, Google Pay).

• Fraud prevention and identity verification.

• Hosting and cloud storage services.

While we take measures to ensure compliance with security and data protection laws, EdFali is not responsible for disruptions, errors, or failures caused by third-party services.

4.6 Use of Affiliates for Service Delivery

EdFali may collaborate with affiliate companies or subsidiaries to provide:

✔ Localized payment methods and compliance support in different regions.

✔ Marketing and promotional activities through verified partners.

✔ Technical infrastructure and security solutions to optimize platform performance.

Users acknowledge that certain services may be operated or managed by affiliate companies, and by using EdFali, they consent to such arrangements.

5. TRANSACTIONS BETWEEN BUYERS AND SELLERS

5.1 How Transactions Work

EdFali provides an online marketplace where buyers can purchase products and services from independent sellers. The transaction process follows these steps:

1. Product Listing: Sellers create and manage their product listings with descriptions, pricing, and other details.

2. Purchase Initiation: Buyers select products and proceed to checkout.

3. Payment Processing: Payments are processed through EdFali’s integrated payment system.

4. Order Confirmation: Upon successful payment, the order is confirmed, and the seller is notified.

5. Order Fulfillment: Sellers are responsible for delivering the purchased product or service.

6. Transaction Completion: The transaction is marked as complete when the buyer confirms receipt of the product/service.

EdFali does not own, sell, or guarantee the items listed on the platform; it only facilitates transactions between buyers and sellers.

5.2 Payment Processing and Settlement

• EdFali provides secure payment processing through trusted third-party payment gateways.

• Payments may be held for verification in cases of high-risk transactions.

• Sellers receive payouts after successful order completion, based on EdFali’s payout schedule.

• Any fees associated with currency conversion or international transactions are the responsibility of the user.

• EdFali reserves the right to withhold or delay payments in cases of suspected fraud or policy violations.

5.3 Buyer and Seller Responsibilities

Buyer Responsibilities

✔ Ensure they review product descriptions and seller policies before purchasing.

✔ Provide accurate shipping and contact details.

✔ Adhere to EdFali’s payment and dispute resolution policies.

✔ Report fraudulent activity or seller misconduct immediately.

Seller Responsibilities

✔ List products/services accurately and honestly.

✔ Deliver orders within the specified time frame.

✔ Handle customer inquiries and resolve issues professionally.

✔ Comply with applicable laws, regulations, and EdFali’s policies.

Failure to meet these responsibilities may result in account suspension or termination.

5.4 Product and Service Listings Rules

Sellers must ensure their product listings:

• Are accurate, complete, and non-misleading.

• Do not violate intellectual property, copyright, or trademark rights.

• Are compliant with all applicable laws and regulations.

• Do not include prohibited or restricted products (see Section 6).

EdFali reserves the right to remove listings that violate these rules.

5.5 Risks in Transactions and Disclaimer of Liability

Users acknowledge that all transactions are conducted at their own risk. Risks may include:

• Misrepresentation of products by sellers.

• Fraudulent activity by buyers or sellers.

• Shipping delays or non-fulfillment.

• Quality issues with purchased items.

EdFali is not liable for:

❌ Product defects, non-delivery, or misrepresentation by sellers.

❌ Financial losses due to fraudulent transactions.

❌ Disputes between buyers and sellers unless explicitly stated in EdFali’s policies.

Users are encouraged to conduct due diligence before engaging in transactions.

5.6 Chargebacks and Dispute Handling

• Chargebacks initiated by buyers are subject to investigation.

• EdFali may suspend seller payouts during dispute resolution.

• Fraudulent chargebacks may result in account suspension.

• Disputes must be resolved through EdFali’s dispute resolution system before escalating to legal action.

EdFali’s decision on disputes is final and binding.

5.7 Taxes and Compliance Obligations

• Sellers are responsible for declaring and paying any applicable taxes.

• Buyers may be charged sales tax or VAT based on their location.

• EdFali does not provide tax advice and is not liable for tax-related compliance issues.

5.8 Shipping, Delivery, and Logistics Responsibilities

• Sellers are responsible for managing shipping and delivery.

• Buyers must review shipping terms before placing an order.

• EdFali is not responsible for delivery delays, damages, or lost shipments.

• Disputes related to shipping should be resolved directly between the buyer and seller.

6. PROHIBITED PRODUCTS & SERVICES

6.1 General Prohibited Items

EdFali is committed to maintaining a safe, legal, and ethical marketplace. The following categories of products and services are strictly prohibited on our platform:

A. Illegal or Unlawful Items

❌ Counterfeit goods (fake brand-name products, replicas, or knockoffs).

❌ Stolen or illegally obtained goods.

❌ Unauthorized pharmaceuticals or prescription drugs.

❌ Controlled substances, recreational drugs, and drug paraphernalia (including cannabis, synthetic drugs, and related accessories).

❌ Weapons, ammunition, explosives, and related accessories.

❌ Hacking tools, spyware, malware, or software designed for illegal activities.

❌ Any product or service that violates intellectual property laws (pirated content, unauthorized reselling of copyrighted materials).

B. Financial and Fraudulent Services

❌ Fake identification documents or services.

❌ Credit repair, fake investment opportunities, Ponzi schemes.

❌ Cryptocurrency trading, mining rigs, and financial scams.

❌ Debt collection services that do not comply with local laws.

C. Adult Content & Services

❌ Pornographic content, escort services, adult entertainment, or sexual enhancement drugs.

❌ Prostitution or any form of sexual solicitation.

❌ Products promoting pedophilia, incest, bestiality, or any other illegal sexual activity.

D. High-Risk and Restricted Items

❌ Live animals, endangered species, or products made from endangered species.

❌ Gambling-related products, betting services, and lottery tickets.

❌ Fireworks, explosives, or hazardous chemicals.

❌ Unlicensed alcohol or tobacco products.

6.2 Restricted Products and Services

Certain products and services may be allowed on EdFali but are subject to additional restrictions and compliance requirements. Sellers must verify and comply with local and international laws before listing these items.

A. Age-Restricted Products

✔ Alcohol, tobacco, and e-cigarettes – Allowed only where legally permitted and must include proper age verification.

✔ CBD and hemp products – Permitted only in regions where legally approved and must follow all labeling and licensing requirements.

B. Regulated Financial Services

✔ Legal investment services – Must be operated by licensed financial institutions.

✔ Loans and credit services – Must comply with all consumer protection laws.

C. Medical & Healthcare Products

✔ Medical devices and supplements – Must comply with FDA, EU, or other regulatory approvals.

✔ Personal protective equipment (PPE) – Allowed only if certified and compliant with safety regulations.

D. High-Risk Services

✔ Legal services, immigration services – Must be operated by licensed professionals.

✔ Psychic readings, astrology services – Allowed with clear disclaimers that they are for “entertainment purposes only.”

Sellers must obtain explicit approval from EdFali for any restricted product listings.

6.3 Compliance with International and Local Laws

All sellers and buyers using EdFali must comply with:

✔ Local and international trade laws.

✔ Export and import restrictions.

✔ Product safety and labeling regulations.

✔ Tax compliance laws in their jurisdiction.

✔ Consumer protection laws applicable to their business.

EdFali’s Right to Enforce Compliance

• We monitor product listings and may remove any non-compliant items at our discretion.

• Users violating these policies may face account suspension or permanent bans.

• Sellers must immediately comply if notified about violations or required changes.

7. PAYMENT TERMS

7.1 Accepted Payment Methods

EdFali supports multiple payment methods to ensure seamless transactions for both buyers and sellers. The following payment options are available:

✔ Credit & Debit Cards – Visa, Mastercard, American Express, Discover

✔ E-Wallets – Apple Pay, Google Pay, PayPal

✔ Bank Transfers – Direct payments via supported banks

✔ Cash on Delivery (COD) – Available in supported regions

Sellers must ensure they comply with local regulations regarding payment acceptance. EdFali reserves the right to modify or remove certain payment options based on business or regulatory requirements.

7.2 Transaction Fees and Service Charges

Sellers on EdFali are subject to transaction fees and service charges for each completed sale. These fees may include:

• Platform Fee: A percentage of the total transaction value.

• Payment Processing Fee: Charged based on the selected payment method.

• Withdrawal/Payout Fee: Applied when sellers request a transfer of funds to their bank account.

• COD Processing Fee: If a seller opts for Cash on Delivery (COD), an additional COD processing fee applies.

Fee structures vary depending on the seller’s location, product category, and selected payment method.

💡 Important Note: Transaction fees may be deducted automatically from the seller’s balance before funds are released.

7.3 Payment Processing and Payouts to Sellers

• Payments for completed transactions are held securely until the order is fulfilled.

• Sellers receive payouts according to EdFali’s payout schedule (e.g., weekly, bi-weekly, or monthly).

• Payouts are subject to minimum withdrawal limits and may take 1-7 business days to process, depending on the payment method.

💳 For COD transactions:

• Once a COD order is completed, EdFali collects the payment from the buyer and settles the amount with the seller, deducting applicable COD processing fees.

• If a seller has an insufficient balance, the COD transaction fee may be charged directly from their linked payment method (e.g., credit card or bank account).

7.4 Refund and Chargeback Policies

EdFali has strict refund and chargeback policies to protect both buyers and sellers:

🔹 Refunds:

• Refunds are processed based on the seller’s return policy and EdFali’s Buyer Protection Policy.

• If a buyer qualifies for a refund, the amount is deducted from the seller’s balance.

🔹 Chargebacks:

• If a buyer disputes a payment, EdFali may temporarily hold the seller’s funds until the dispute is resolved.

• Sellers must provide evidence (shipping proof, invoices, communications) to defend against chargebacks.

• Repeated chargebacks may result in higher transaction fees, penalties, or account suspension.

7.5 Fraud Prevention and Payment Security

To prevent fraud and unauthorized transactions, EdFali implements:

✔ AI-driven fraud detection systems

✔ Identity verification for sellers

✔ Two-factor authentication (2FA) for high-risk transactions

✔ Automatic flagging of suspicious payment activities

✔ PCI DSS compliance for secure payment processing

⚠ EdFali reserves the right to:

• Withhold payouts for further security reviews.

• Request additional KYC (Know Your Customer) verification from sellers.

• Suspend accounts involved in fraudulent activities.

7.6 Currency Conversion and Exchange Rates

• EdFali supports multi-currency transactions, allowing international buyers and sellers to trade easily.

• Payments may be processed in local currency, but sellers may receive payouts in USD or their selected currency.

• Exchange rates are automatically updated based on market conditions, and conversion fees may apply.

💰 EdFali is not responsible for losses due to currency fluctuations. Sellers should monitor exchange rates before requesting payouts.

7.7 Tax Compliance and Responsibilities

• Sellers are responsible for reporting and remitting taxes (including VAT, GST, or sales tax) as per their country’s regulations.

• EdFali may collect and remit taxes on behalf of sellers in jurisdictions where legally required.

• Sellers must provide accurate tax documentation (e.g., tax ID, VAT number) to comply with local and international tax laws.

🚨 Failure to comply with tax obligations may lead to account suspension or additional penalties.

8. REFUND & RETURN POLICY

8.1 Refund Eligibility

• Refunds are only applicable to specific transactions where the seller has explicitly stated a refund policy.

• Refund requests must be submitted within the timeframe specified in the seller’s return policy.

• Refund eligibility is determined based on compliance with the product/service description, seller’s policies, and applicable laws.

• Digital products and services may be non-refundable unless stated otherwise.

8.2 Seller’s Responsibility in Handling Returns

• Sellers are responsible for clearly stating their return and refund policies on their product listings.

• If a buyer requests a refund under a valid policy, the seller must process it within the designated period.

• Sellers must ensure that return instructions (if applicable) are provided to the buyer.

• In cases where a refund is due but not processed by the seller, EdFali reserves the right to intervene and facilitate the refund process, potentially deducting the amount from the seller’s balance.

8.3 Buyer’s Responsibilities

• Buyers must review and agree to a seller’s refund policy before purchasing.

• If a return is required, the buyer must ensure the item is in its original condition and returned as per the seller’s instructions.

• Buyers must provide valid proof (such as order details, transaction receipts, and communication with the seller) when requesting a refund.

• Abuse of the refund policy (e.g., fraudulent claims, excessive refund requests) may result in account suspension or termination.

8.4 Non-Refundable Transactions

• Certain transactions are final and non-refundable, including:

• Digital products (e-books, software, online courses) unless explicitly stated by the seller.

• Customized or personalized items.

• Services that have already been rendered.

• Any transaction that violates EdFali’s policies or is suspected of fraud.

• In cases where a refund is not applicable, buyers may seek dispute resolution through EdFali’s complaint process.

9. SHIPPING & DELIVERY POLICY

9.1 Seller’s Responsibility for Shipping

• EdFali does not directly handle shipping or logistics; all shipping responsibilities fall on the seller.

• Sellers must clearly specify shipping methods, estimated delivery times, and associated costs before the buyer completes a purchase.

• Tracking information must be provided where applicable to ensure transparency and buyer confidence.

• The seller is responsible for ensuring proper packaging and handling of the product to prevent damage during transit.

• Sellers must comply with all local and international shipping regulations and ensure that restricted or prohibited items are not shipped.

9.2 Shipping Timeframes and Delays

• Estimated delivery times must be communicated accurately by the seller at the time of purchase.

• Delays due to logistics issues, customs clearance, or force majeure events must be communicated to the buyer as soon as possible.

• If a seller repeatedly fails to meet promised delivery timelines, EdFali reserves the right to take corrective actions, which may include warnings, temporary suspensions, or permanent removal from the platform.

• Buyers are encouraged to report excessive delays or failure of delivery through EdFali’s dispute resolution system.

9.3 Lost or Damaged Shipments

• The seller is responsible for handling any lost or damaged shipments as per their stated shipping policy.

• If a package is lost in transit, the seller must work with the shipping provider to resolve the issue and, where applicable, issue a refund or resend the item.

• If an item arrives damaged, the buyer must provide photographic or video evidence to the seller within the specified claims period.

• Sellers are encouraged to offer shipping insurance for high-value items to protect against loss or damage.

• EdFali is not liable for shipping-related issues but may intervene in disputes where necessary.

10. INTELLECTUAL PROPERTY RIGHTS

10.1 EdFali’s Intellectual Property

• EdFali, including its name, logo, trademarks, website, software, and platform content, is the exclusive property of Tajir Global Limited.

• All elements of the platform, including source code, databases, software, website design, text, graphics, images, videos, and other digital assets, are protected by copyright, trademark, patent, and other intellectual property laws.

• No part of EdFali’s platform, branding, or content may be copied, modified, republished, distributed, or used without express written permission from EdFali.

10.2 User-Generated Content and Licensing

• Users may submit, post, or upload content to EdFali, including product listings, reviews, images, and other media.

• By submitting content, the user grants EdFali a worldwide, non-exclusive, royalty-free, irrevocable, perpetual license to use, copy, modify, display, and distribute the content for purposes of marketing, platform improvement, and service operation.

• Users are solely responsible for ensuring that they have the legal rights to use and upload any content.

• EdFali does not claim ownership of user-generated content but reserves the right to remove, edit, or restrict content that violates platform policies or intellectual property rights.

10.3 Restrictions on Copying, Selling, or Distributing Platform Content

• Users may not reproduce, sell, distribute, or exploit any part of EdFali’s content, software, or proprietary materials for commercial purposes without prior written authorization.

• Unauthorized use of EdFali’s brand, images, trademarks, or content may result in legal action.

• Automated tools such as scraping, data mining, or reverse engineering to extract data from EdFali’s platform are strictly prohibited.

10.4 Reporting Copyright or Trademark Infringements

• EdFali respects intellectual property rights and complies with copyright laws, including the DMCA (Digital Millennium Copyright Act) and other international regulations.

• If a user believes their copyrighted content, trademark, or intellectual property has been infringed upon, they may file a Copyright/Trademark Infringement Notice by contacting EdFali’s legal department at:

• Email: legal@edfali.com

• Address: Tajir Global Limited, Bayfield Building, 99 Hennessy Rd, Wan Chai, Hong Kong

• The complaint must include:

• A detailed description of the copyrighted work or trademark in question.

• Proof of ownership.

• A statement affirming good faith belief that the use of the material is unauthorized.

• Contact information of the complainant.

• EdFali will review and take appropriate action, which may include removal of the content and potential legal action against repeat violators.

11. USER OBLIGATIONS & PROHIBITED ACTIVITIES

11.1 General User Responsibilities

By using EdFali, users agree to:

• Use the platform in good faith and for lawful purposes only.

• Provide accurate, current, and complete account information and update it as necessary.

• Be fully responsible for their account security, transactions, and interactions on the platform.

• Ensure that their use of EdFali’s services does not violate any applicable laws, policies, or third-party rights.

• Act professionally and ethically when engaging in buying, selling, or communicating with other users.

11.2 Compliance with Applicable Laws and Regulations

Users must comply with all relevant laws and regulations, including but not limited to:

• E-commerce laws governing online transactions.

• Consumer protection laws regarding product descriptions, warranties, and fair trade.

• Data privacy laws (e.g., GDPR, CCPA) concerning the collection and handling of personal data.

• Payment processing regulations, including fraud prevention measures.

• Tax laws, ensuring proper reporting and compliance with VAT, sales tax, or other applicable taxes.

• International trade laws, including import/export restrictions on certain products.

EdFali reserves the right to suspend or terminate accounts of users engaged in illegal, unethical, or non-compliant activities.

11.3 Prohibited Uses of the Platform

Users must not use EdFali to:

• Engage in any illegal activities, including but not limited to money laundering, tax evasion, or fraud.

• Sell or distribute prohibited products, including counterfeit goods, stolen items, or restricted digital content.

• Violate intellectual property rights by listing or selling copyrighted, trademarked, or patented materials without authorization.

• Attempt to manipulate transactions, including falsifying orders, reviews, or ratings.

• Use automated scripts, bots, or scraping tools to collect or extract data from the platform.

• Interfere with the platform’s operation, including hacking, exploiting security vulnerabilities, or introducing malware.

• Impersonate other users, businesses, or entities for fraudulent purposes.

• Harass, threaten, or abuse other users, EdFali employees, or third-party partners.

• Engage in spamming, phishing, or unauthorized solicitation of users or businesses.

• Circumvent payment processing policies by directing transactions outside of EdFali’s platform.

11.4 Misuse and Fraudulent Activities

EdFali strictly prohibits:

• Account misuse, including the creation of multiple accounts for fraudulent activities.

• Payment fraud, such as using stolen credit cards, fake chargebacks, or identity theft.

• False advertising or misleading product descriptions intended to deceive buyers.

• Reselling, leasing, or transferring accounts to third parties without authorization.

• Engaging in deceptive marketing tactics, including fake promotions or scams.

Users engaging in fraudulent activities will be reported to the relevant law enforcement authorities and may be subject to legal action.

11.5 Consequences of Violations

EdFali reserves the right to take immediate action against any user who violates these terms, including but not limited to:

• Suspension or termination of the user’s account.

• Removal of product listings or services associated with violations.

• Permanent banning from the platform.

• Legal action, including seeking damages for financial losses or brand damage.

• Cooperation with law enforcement for investigations related to fraud, cybercrime, or illegal activities.

Users acknowledge that EdFali has the final authority in determining whether an activity violates these terms and may take any necessary action without prior notice.

12. BREACHES AND CONSEQUENCES

12.1 Types of Breaches and Violations

Users may be considered in breach of these Terms of Use if they:

• Violate any provision outlined in this agreement.

• Engage in fraudulent, deceptive, or illegal activities, including but not limited to:

• Payment fraud (e.g., chargeback abuse, stolen payment methods).

• Selling prohibited or counterfeit products.

• Manipulating reviews, transactions, or platform policies.

• Engaging in identity theft, impersonation, or phishing attempts.

• Fail to fulfill obligations as a buyer or seller, such as non-delivery of products or non-payment.

• Attempt to circumvent EdFali’s policies, such as conducting off-platform transactions to avoid fees.

• Disrupt platform operations, including hacking, using bots, or launching cyberattacks.

• Use the platform for money laundering, terrorist financing, or other illegal financial activities.

• Breach data protection laws by mishandling user information or violating privacy rights.

12.2 Disciplinary Actions and Enforcement Measures

If a user breaches EdFali’s policies, we reserve the right to take immediate corrective actions, including but not limited to:

• Issuing warnings for minor or first-time violations.

• Temporarily suspending account access to investigate suspicious activities.

• Permanently terminating accounts involved in severe or repeated violations.

• Blocking product listings that violate compliance standards.

• Freezing payouts to sellers under investigation for fraud.

• Revoking access to payment methods if unauthorized or fraudulent activity is detected.

• Blacklisting users who have been permanently banned from the platform.

• Taking legal action against users who engage in unlawful or harmful activities.

12.3 Cooperation with Law Enforcement and Regulatory Authorities

EdFali is committed to complying with all applicable laws and regulations and will:

• Fully cooperate with law enforcement agencies in fraud, cybercrime, and legal investigations.

• Provide relevant account and transaction records upon lawful requests.

• Report suspicious financial transactions that may indicate money laundering or fraud.

• Take immediate action against accounts involved in illegal activities (e.g., suspension or reporting).

Users acknowledge that EdFali may disclose user information to authorities without prior notice when required by law or in cases of suspected criminal activity.

12.4 Indemnification for Violations

Users agree to defend, indemnify, and hold EdFali harmless from:

• Any claims, damages, losses, or legal fees resulting from their breach of these terms.

• Third-party claims related to intellectual property violations, false advertising, or privacy breaches.

• Any financial penalties, chargebacks, or fines imposed due to the user’s actions.

This indemnification applies to EdFali, its affiliates, employees, partners, and service providers.

12.5 Termination and Legal Consequences

EdFali reserves the right to terminate any account immediately if the user:

• Engages in illegal or fraudulent activities.

• Fails to comply with compliance or security measures.

• Refuses to cooperate in investigations.

• Attempts to bypass EdFali’s dispute resolution process.

Termination of an account may result in:

• Loss of access to the platform, products, and services.

• Confiscation of funds held in escrow (subject to legal requirements).

• Permanent ban from re-registering on the platform.

• Legal claims or lawsuits if damages have been incurred.

Users acknowledge that termination does not absolve them of outstanding obligations, including payments, legal liabilities, or unresolved disputes.

12.6 Handling of Restricted or Banned Users

Once an account is restricted or banned:

• The user cannot create a new account or attempt to re-register using different credentials.

• Associated businesses, payment accounts, and linked profiles may also be restricted.

• If the user believes the suspension was in error, they may appeal through EdFali’s support team, providing valid documentation for review.

EdFali retains full discretion over reinstating, restricting, or permanently banning accounts based on investigation results.

13. DISPUTE RESOLUTION & LIABILITY LIMITATIONS

13.1 Dispute Resolution Between Users

• EdFali is a marketplace facilitator, meaning we do not directly intervene in disputes between buyers and sellers.

• Buyers and sellers must first attempt to resolve disputes independently using the platform’s messaging and resolution tools.

• If a dispute cannot be resolved, users may escalate the issue to EdFali’s Dispute Resolution Team, which will review the case based on available evidence (e.g., order history, messages, proof of delivery).

• EdFali’s decision on disputes is final and binding, and we reserve the right to issue refunds or withhold payouts based on the outcome.

13.2 EdFali’s Liability Limitations

• EdFali does not act as a buyer or seller in any transaction. We only provide the platform for users to conduct business.

• We do not guarantee the quality, safety, legality, or fitness of any product or service sold on the platform.

• Users acknowledge that all transactions are at their own risk, and EdFali is not liable for:

• Fraudulent or misleading product descriptions.

• Failure of sellers to deliver goods or services.

• Defective or unsafe products.

• Financial losses resulting from disputes.

13.3 Disclaimer of Warranties

• EdFali provides services “AS IS” and “AS AVAILABLE” without any warranties, express or implied.

• We do not guarantee uninterrupted service, error-free performance, or that the platform will always be secure.

• We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

• Any advice or information obtained through the platform does not create a warranty not expressly stated in these Terms.

13.4 Limitation on Damages and Liabilities

To the maximum extent permitted by law, EdFali shall not be liable for any:

• Indirect, incidental, special, punitive, or consequential damages, including lost profits, lost revenue, data loss, or reputational harm.

• Damages exceeding the total amount of fees paid by the user to EdFali in the last six months, if applicable.

• Losses caused by unauthorized access to accounts, system errors, cyberattacks, or service interruptions.

• Any claims related to third-party service providers integrated with EdFali.

13.5 No Responsibility for Third-Party Content

• EdFali does not review, verify, or endorse user-generated content, including product listings, reviews, or seller claims.

• Users are solely responsible for ensuring their content complies with applicable laws and platform policies.

• If third-party content violates any rights, the affected party must resolve the issue directly with the content owner.

13.6 Indemnification for Platform Misuse

• Users agree to indemnify, defend, and hold EdFali harmless from any claims, damages, losses, or legal costs arising from:

• Violations of these Terms.

• Misuse of the platform or services.

• Third-party claims related to intellectual property, fraud, or illegal transactions.

• Any regulatory penalties or legal actions taken against EdFali due to a user’s misconduct.

13.7 Platform’s Right to Modify or Withdraw Services

• EdFali reserves the right to modify, suspend, or discontinue any part of the platform at any time without prior notice.

• We may remove or restrict access to certain features or accounts if we determine they violate legal requirements or our policies.

• Users acknowledge that EdFali is not obligated to continue offering any particular service or functionality.

13.8 Arbitration Process and Rules

• Any disputes not resolved through internal dispute resolution shall be settled through binding arbitration in Hong Kong.

• Arbitration shall be conducted in English, in accordance with the Hong Kong International Arbitration Centre (HKIAC) Rules.

• Each party shall bear its own legal costs, unless otherwise determined by the arbitration panel.

• The arbitration decision shall be final and enforceable, and parties waive their right to a trial by jury.

13.9 Waiver of Class Action Rights

• Users agree to resolve disputes individually and waive any right to participate in class-action lawsuits against EdFali.

• Disputes may not be consolidated or arbitrated on a group basis.

14. FORCE MAJEURE

14.1 Definition of Force Majeure Events

A Force Majeure Event refers to any unforeseeable, unavoidable, and extraordinary event or circumstance that prevents EdFali from fulfilling its obligations under these Terms. Such events include, but are not limited to:

• Natural disasters (earthquakes, floods, hurricanes, wildfires, tsunamis, or other extreme weather conditions).

• Acts of war, terrorism, or civil unrest (riots, insurrections, revolutions, acts of sabotage).

• Governmental actions (laws, regulations, sanctions, embargoes, travel restrictions, government shutdowns, regulatory changes).

• Public health emergencies (pandemics, epidemics, quarantine restrictions, global health crises).

• Cybersecurity incidents (large-scale cyberattacks, data breaches, or hacking attempts that disrupt operations).

• Infrastructure failures (power outages, telecommunications breakdowns, major internet service disruptions).

• Labor strikes or shortages (supply chain disruptions, workforce unavailability due to unforeseen labor conditions).

EdFali shall not be held responsible for any failure or delay in performing its obligations caused by such Force Majeure Events.

14.2 Service Disruptions Due to External Factors

• If a Force Majeure Event affects EdFali’s ability to operate normally, some or all of the platform’s services may be temporarily unavailable.

• EdFali will make reasonable efforts to resume services as soon as possible, but users acknowledge that certain disruptions may be beyond our control.

• Users agree that EdFali is not liable for any inconvenience, financial losses, or damages caused by such service interruptions.

14.3 No Liability for Force Majeure Events

• EdFali shall not be held liable for any direct, indirect, or consequential damages, including but not limited to:

• Loss of business opportunities.

• Disruptions in order processing or transactions.

• Financial losses due to service unavailability.

• Any legal claims arising from delayed or unfulfilled obligations.

• Users waive any claims against EdFali for non-performance or delays caused by a Force Majeure Event.

14.4 Temporary Suspension of Services in Extreme Cases

• In extreme Force Majeure scenarios, EdFali reserves the right to suspend or terminate certain services without prior notice.

• If a Force Majeure Event persists for an extended period, EdFali may:

• Temporarily disable certain platform functionalities.

• Delay scheduled payments or payouts due to banking and financial network disruptions.

• Extend dispute resolution timeframes to account for delays in communication or order processing.

• Provide alternative solutions where possible, but without guarantee of immediate resolution.

15. PRIVACY & DATA PROTECTION

EdFali values user privacy and data security. This section outlines how we collect, use, store, and share personal and transactional data, as well as the rights and responsibilities of users regarding their information.

15.1 How We Handle User Data

EdFali collects, processes, and stores user data in accordance with applicable data protection regulations, including GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and Hong Kong’s PDPO (Personal Data (Privacy) Ordinance).

Types of Data We Collect

We collect the following types of data from users:

1. Personal Information: Full name, email address, phone number, government-issued ID (where applicable).

2. Account Information: Username, password, transaction history, and preferences.

3. Payment Information: Credit/debit card details, billing addresses, financial account details (stored securely through PCI DSS-compliant payment processors).

4. Business Information: If you are a seller, we collect company name, registration details, and tax information.

5. Device & Usage Information: IP address, browser type, login timestamps, location data (if enabled), and activity logs.

6. Communications & Support: Any information shared via customer support, dispute resolutions, or interactions with EdFali.

Purpose of Data Collection

We use the collected data for:

• Providing services: To process transactions, verify accounts, and manage seller-buyer interactions.

• Security & fraud prevention: To detect, prevent, and respond to security incidents and fraudulent activities.

• Legal & regulatory compliance: To comply with anti-money laundering (AML), know your customer (KYC), and tax obligations.

• Customer support: To respond to inquiries, disputes, and complaints.

• Marketing & personalization: To send promotional offers, newsletters, and service updates (only with user consent).

Data Retention

• User data is stored for as long as necessary to provide services and comply with legal requirements.

• Transactional and financial records are kept for at least 5 years for auditing and compliance purposes.

• Users can request data deletion, but some data may be retained for legal or security reasons.

15.2 User Consent and Privacy Rights

Consent for Data Collection

• By using EdFali, you consent to the collection, storage, and processing of your personal data as outlined in this Privacy Policy.

• Users must explicitly agree to data collection when signing up or conducting transactions on the platform.

• Users have the right to withdraw consent at any time, but this may impact their ability to use EdFali services.

User Rights

Depending on your jurisdiction, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.

• Right to Rectification: Correct inaccurate or outdated information.

• Right to Erasure (“Right to be Forgotten”): Request deletion of your data, subject to legal and business retention requirements.

• Right to Restrict Processing: Request a temporary halt to data processing under certain conditions.

• Right to Data Portability: Receive your data in a structured format for transfer to another service provider.

• Right to Object: Object to direct marketing or automated decision-making.

• Right to File Complaints: If you believe your rights have been violated, you can file a complaint with data protection authorities in your country.

15.3 Third-Party Integrations and Data Sharing

EdFali does not sell user data. However, we may share necessary information with third parties in specific circumstances:

Third Parties We Work With

1. Payment Processors: To process transactions securely (e.g., Visa, Mastercard, PayPal, Stripe).

2. Fraud Prevention Services: To prevent identity theft, money laundering, and fraudulent transactions.

3. Logistics Partners: If applicable, to facilitate order shipping and delivery.

4. Regulatory and Law Enforcement Agencies: When required to comply with legal obligations.

5. Marketing and Analytics Providers: For service improvement (only if user consent is given).

Cross-Border Data Transfers

• As EdFali operates internationally, user data may be stored or processed in data centers located outside the user’s country of residence.

• We implement strict encryption, anonymization, and access control measures to protect data during transfers.

• Users from the European Economic Area (EEA) will be protected under Standard Contractual Clauses (SCCs) when their data is transferred outside the EU.

User Control Over Third-Party Sharing

• Users can opt out of marketing-related data sharing at any time via account settings.

• Users cannot opt out of essential data sharing, such as transactions, security, and legal compliance.

15.4 Security of Account Credentials

User Responsibilities

• Users must protect their login credentials (username, password, authentication codes) and must not share them with others.

• If unauthorized access is suspected, users must immediately notify EdFali via security@edfali.com.

EdFali’s Security Measures

To protect user data, we implement:

• End-to-end encryption: Sensitive data is encrypted during transmission and storage.

• Multi-Factor Authentication (MFA): Additional security layers for account logins and transactions.

• Regular Security Audits: Routine vulnerability assessments to ensure compliance with security standards.

• Anomaly Detection & Fraud Monitoring: AI-based monitoring to detect suspicious activities.

Handling Data Breaches

• In case of a security breach, EdFali will notify affected users within 72 hours and take immediate action to mitigate risks.

• If a breach affects financial data, payment providers and law enforcement will be informed as required by law.

16. SERVICE INTERRUPTIONS & MODIFICATIONS

EdFali aims to provide reliable, high-availability services, but we acknowledge that occasional interruptions may occur due to maintenance, upgrades, or unforeseen events. This section outlines how service interruptions and modifications are handled.

16.1 Platform Maintenance and Downtime

Scheduled Maintenance

• EdFali may conduct scheduled system maintenance to improve performance, security, and functionality.

• Users will receive prior notice of scheduled maintenance via email, dashboard notifications, or our official communication channels.

• Scheduled maintenance is typically performed during off-peak hours to minimize disruption.

Unscheduled Downtime & Emergency Maintenance

• In some cases, EdFali may need to perform emergency maintenance without prior notice, especially if security vulnerabilities, critical bugs, or system failures are detected.

• While we strive to minimize service disruptions, EdFali is not liable for any losses, business disruptions, or damages resulting from temporary service unavailability.

User Responsibilities During Downtime

• Users should ensure that they maintain backup records of their critical transaction data in case of unexpected service interruptions.

• If experiencing extended or unexpected downtime, users should contact support@edfali.com for updates and assistance.

16.2 Changes to Services and Features

Modification of Features

• EdFali reserves the right to add, remove, or modify features and services at its sole discretion.

• Any significant changes affecting core functionality or user experience will be communicated in advance via official channels.

Discontinuation of Services

• EdFali may decide to terminate or discontinue certain services due to business strategy, regulatory changes, or other factors.

• Users will be notified at least 30 days in advance if a service is being phased out, except in cases where an immediate termination is necessary due to security risks or legal obligations.

User Agreement to Modifications

• By continuing to use EdFali after service modifications, users agree to be bound by the updated terms and acknowledge that changes may be necessary to maintain platform security, compliance, and innovation.

• If a user does not agree with the modifications, they may close their account or discontinue using the affected services.

17. TERMINATION & ACCOUNT SUSPENSION

EdFali reserves the right to suspend, restrict, or terminate user accounts under certain conditions. This section clarifies the circumstances under which an account may be suspended or terminated, the appeal process, and the user’s right to close their account.

17.1 Reasons for Account Suspension or Termination

A user’s account may be suspended or terminated under the following circumstances:

Violations of Platform Policies

• Engaging in prohibited activities as outlined in Section 11: User Obligations & Prohibited Activities.

• Selling or listing prohibited or restricted products that violate Section 6: Prohibited Products & Services.

• Fraudulent transactions, chargeback abuse, or manipulation of the platform’s payment system.

• Engaging in misleading, deceptive, or unauthorized marketing practices.

Failure to Maintain Compliance

• Not complying with local and international regulations relevant to their business operations.

• Repeated violations of tax compliance, product authenticity, or consumer protection laws.

• Failing to provide accurate or updated business information as required under Section 3: User Registration.

Security, Fraud, and Misuse

• Suspicious activity suggesting potential fraud, money laundering, or unauthorized account access.

• Multiple failed login attempts or suspicious account takeovers triggering security risks.

• Involvement in phishing, hacking, or exploitation of platform vulnerabilities.

Failure to Meet Financial Obligations

• Unpaid transaction fees, penalties, or negative account balances.

• Chargeback ratios exceeding allowable limits, impacting platform integrity.

• Repeated disputes or unresolved buyer complaints leading to account scrutiny.

Legal and Compliance Reasons

• A court order, regulatory action, or government request requiring account suspension.

• The user is found to be on sanctions or restricted persons lists (e.g., OFAC, EU Sanctions).

• Violation of data protection laws, leading to potential legal liabilities.

17.2 Appeal Process for Suspended Accounts

Users whose accounts have been suspended or restricted may submit an appeal following these steps:

1. Notification of Suspension:

• Users will receive an email or dashboard notification specifying the reason for suspension.

2. Submitting an Appeal:

• Users can appeal by contacting support@edfali.com within 10 business days of receiving the suspension notice.

• The appeal must include relevant supporting documents, explanations, or corrective actions taken.

3. Review Process:

• EdFali’s compliance team will review the appeal within 5-10 business days and may request additional information.

• If further verification is needed, account reinstatement may take up to 30 days.

4. Final Decision:

• EdFali will notify the user of the final decision via email.

• If the appeal is approved, account access will be restored with potential restrictions.

• If denied, the decision is final, and the account will remain suspended or permanently terminated.

17.3 User’s Right to Close Their Account

Users may voluntarily close their EdFali account at any time under the following conditions:

How to Request Account Closure

• Users must submit an account closure request via their account settings or email support@edfali.com.

• Before closure, the user must:

• Settle any outstanding payments or fees.

• Fulfill any pending orders or obligations.

• Withdraw any remaining account balance (if applicable).

Data Retention After Account Closure

• EdFali retains transaction records for compliance, fraud prevention, and legal purposes for up to 5 years after account closure.

• Certain user data may still be accessible to authorities if required by law.

Reopening a Closed Account

• Once an account is permanently closed, reactivation is not guaranteed.

• Users may need to register a new account and pass verification if they wish to return to the platform.

18. GOVERNING LAW & JURISDICTION

This section outlines the legal framework governing the use of EdFali, including applicable laws, dispute resolution mechanisms, and arbitration procedures.

18.1 Applicable Laws

• These Terms of Use and any disputes arising from them shall be governed by and interpreted in accordance with the laws of Hong Kong Special Administrative Region (HKSAR).

• Users agree that all transactions, contractual obligations, and legal matters related to EdFali shall be subject to Hong Kong law, without regard to conflict of law principles.

• If a user operates from a different jurisdiction, they must ensure their use of EdFali complies with the applicable laws of their location.

18.2 Jurisdiction for Disputes

• Any disputes, claims, or legal actions related to these Terms of Use shall be exclusively subject to the jurisdiction of the courts of Hong Kong.

• Users acknowledge that legal proceedings may only be initiated in Hong Kong courts, except where arbitration applies.

• If local laws prevent a user from agreeing to Hong Kong jurisdiction, they must discontinue the use of EdFali.

18.3 Arbitration Rules and Procedures

To expedite dispute resolution and avoid costly litigation, all disputes between EdFali and users shall be resolved through arbitration under the following conditions:

Mandatory Arbitration Clause

• Any dispute, controversy, or claim arising from or relating to these Terms of Use shall be submitted to binding arbitration administered by the Hong Kong International Arbitration Centre (HKIAC).

• Arbitration shall be conducted in English, unless both parties agree otherwise.

Arbitration Process

• The arbitration panel shall consist of one arbitrator, appointed in accordance with the HKIAC rules.

• The arbitration shall be conducted online, unless otherwise agreed by both parties.

• The arbitrator’s decision shall be final and legally binding, and enforceable in any competent court.

Exceptions to Arbitration

• EdFali may seek injunctive relief or legal action in Hong Kong courts if a user violates intellectual property rights or engages in fraudulent activities.

• Users may not initiate or participate in class action lawsuits against EdFali.

Costs of Arbitration

• The cost of arbitration shall be shared equally unless otherwise determined by the arbitrator.

• Each party shall bear its own legal fees, unless the arbitrator decides otherwise.

19. NOTICES AND COMMUNICATIONS

This section outlines how EdFali communicates with users, the validity of electronic notices, and how legal or government requests are handled.

19.1 Official Communication Channels

• EdFali will communicate with users through official channels, including but not limited to:

• Email: Official notices and updates will be sent via contact@edfali.com or other designated email addresses.

• Website Notices: Important updates may be posted on EdFali’s official website.

• In-Platform Notifications: Users may receive notifications within their account dashboards.

• Registered Mail (for legal notices, when applicable).

• Users must provide and maintain a valid email address and ensure that communications from EdFali are not blocked or filtered as spam.

19.2 User Notifications and Legal Notices

• Any notice sent by EdFali to users via email, website notifications, or in-app messages shall be deemed delivered once sent.

• Legal notices to users shall be considered received if:

• Sent to the last known email address provided by the user.

• Sent via registered mail to the user’s provided address.

• Published on the platform in a publicly accessible section.

• Users are responsible for regularly checking their registered email and in-platform notifications.

• Failure to read or acknowledge a legally binding notice does not exempt users from their obligations.

19.3 Validity of Electronic Communications

• Users agree that all contracts, agreements, disclosures, and other communications provided electronically shall have the same legal effect as physical, written documents.

• By using EdFali, users waive any rights requiring handwritten signatures or physical document retention.

• EdFali may also use electronic records to document transactions, agreements, and other user activities.

19.4 Handling of Legal Requests and Government Inquiries

• Law enforcement agencies, regulatory bodies, or courts may submit legal requests to EdFali at:

• contact@edfali.com (for general inquiries)

• legal@edfali.com (for legal matters)

• EdFali reserves the right to disclose user information as required by:

• Court orders, government regulations, or law enforcement subpoenas.

• Compliance with Hong Kong law or other applicable jurisdictions.

• Fraud prevention and protection of EdFali’s legal interests.

• Users acknowledge that EdFali is not liable for any damages resulting from the disclosure of information in response to lawful requests.

20. MISCELLANEOUS PROVISIONS

This section covers general legal principles governing the interpretation and enforceability of these Terms of Use.

20.1 Entire Agreement Clause

• These Terms of Use, along with EdFali’s Privacy Policy and any other applicable policies, constitute the entire agreement between the user and EdFali.

• They supersede all prior agreements, communications, or understandings, whether written or oral.

• No external statements, representations, or agreements shall modify these terms unless explicitly stated in writing by EdFali.

20.2 Relationship Between Users and EdFali (Independent Contractors)

• EdFali acts solely as a platform for facilitating transactions between buyers and sellers.

• No partnership, joint venture, employment, or agency relationship is established between EdFali and users.

• Users may not represent themselves as official representatives, affiliates, or employees of EdFali without written consent.

20.3 Waiver of Rights and No Implicit Agreements

• Failure by EdFali to enforce any provision of these Terms does not constitute a waiver of its rights.

• Any waiver of rights must be in writing and signed by an authorized EdFali representative.

• Users cannot assume that past inaction by EdFali regarding a violation means future violations will be ignored.

20.4 Assignment of Rights and Platform Ownership Changes

• EdFali reserves the right to transfer, assign, or delegate its rights and obligations under these Terms to any third party without prior notice.

• Users may not assign their rights or obligations under these Terms without EdFali’s written approval.

• If EdFali undergoes a merger, acquisition, or sale of assets, these Terms shall remain binding on all parties.

20.5 Amendments and Updates to Terms of Use

• EdFali may modify, update, or revise these Terms at any time.

• Users will be notified of significant changes via:

• Email (to their registered email address).

• A notice posted on the EdFali platform.

• Continued use of the platform after updates implies acceptance of the modified Terms.

20.6 Severability of Terms

• If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full effect.

• The invalid provision shall be modified to the extent necessary to comply with applicable laws while maintaining its intended effect.

21. CONTACT INFORMATION & FINAL PROVISIONS

This section provides details on how users can contact EdFali and outlines additional legal provisions that continue to apply beyond the termination of services.

21.1 How to Contact EdFali

If you have any questions, concerns, or legal inquiries regarding these Terms of Use, you can contact EdFali through the following channels:

• Official Website: www.edfali.com

• Email Support: contact@edfali.com

• Registered Address:

Tajir Global Limited

Bayfield Building, 99 Hennessy Rd, Wan Chai,

Hong Kong Island, Hong Kong

For legal disputes or formal requests, users must submit their inquiries in writing to the registered address above.

21.2 Miscellaneous Clauses

• No Third-Party Rights: These Terms do not create any third-party beneficiary rights, meaning only EdFali and users have rights under this agreement.

• Language & Interpretation: In case of discrepancies between translated versions of these Terms, the English version shall prevail.

• Time Limits on Claims: Any legal claim arising under these Terms must be brought within one (1) year of the event leading to the claim.

21.3 Survival of Terms

Certain provisions of these Terms shall remain in effect even after account termination or discontinuation of services, including but not limited to:

• Intellectual Property Rights (Section 10)

• User Obligations & Prohibited Activities (Section 11)

• Breach Consequences & Indemnification (Section 12)

• Dispute Resolution & Liability Limitations (Section 13)

• Privacy & Data Protection (Section 15)

• Governing Law & Jurisdiction (Section 18)

These provisions ensure that EdFali retains its legal protections and rights even after a user ceases using the platform.